Shipping policy

Delivery, Pickup and Digital Delivery

Updated November 2, 2026

Miami local delivery and pickup

Combo Boxes are available for Miami pickup or eligible local delivery. They are not shipped nationwide by a parcel carrier. Other floral products are fulfilled only within the area and by the method shown for that product or confirmed in writing. Our Florida event services and travel availability do not mean every product can be delivered statewide.

Local delivery zones are measured from our Miami fulfillment location: up to 10 miles, $35; over 10 and up to 20 miles, $50; over 20 and up to 30 miles, $75. Delivery beyond 30 miles requires a separate quote and confirmation before purchase. Checkout determines address eligibility and displays the applicable delivery charge. Contact us if your address is outside the offered area or a displayed rate needs clarification; an additional charge will not be imposed without your agreement.

Miami pickup is free at the designated location. Pickup address, readiness and appointment details are confirmed with you; please wait for confirmation before traveling. Provide an accurate phone number and email address so we can coordinate your order.

Dates, advance notice and same-day requests

Delivery and pickup dates are personally arranged with Flora. A requested date, order confirmation or payment does not by itself guarantee a specific delivery or pickup appointment. We will contact you after ordering to agree on availability. Allow 24–48 hours' advance notice whenever possible. Same-day requests must be received by 2 p.m. Eastern Time and are subject to flower availability, route capacity and express confirmation by Flora. Requests received after 2 p.m. are considered for the next available date. Exact arrival times are not guaranteed unless expressly agreed in writing.

For a time-sensitive occasion, contact info@floraflowerbar.com before purchasing. If we cannot fulfill your order on the agreed schedule, we will notify you promptly and offer a revised arrangement for your approval or cancellation and a refund of the unfulfilled order, including the applicable delivery charge, as required by law. We will not substitute store credit where a refund is legally required.

Recipient availability and delivery problems

Check the recipient's name, address, unit, access instructions and contact details. Tell us in advance if a recipient cannot receive the order. Flowers should not be left exposed to heat, rain or direct sunlight; unattended placement must be agreed. If access or recipient availability prevents delivery, we will contact you to arrange next steps. Any proposed redelivery charge requires your approval. For an incorrect or damaged order, contact us promptly with your order number and photographs; see our Refund Policy. This does not limit mandatory consumer rights.

Digital guide

The Bloom, Baby, Bloom PDF and interactive guide are delivered digitally after successful payment. No physical item, pickup appointment or shipping fee is required for this digital product. Download instructions are sent to the checkout email address; check spam or promotions folders. Interactive access requires signing in with the purchase email address and an internet connection. Contact info@floraflowerbar.com if you cannot access your purchase.

Events, rentals and private classes

Event setup, travel, breakdown, rental handover and class arrangements are confirmed in the accepted written quote or agreement and are separate from these retail delivery zones. An inquiry alone does not reserve a date.

Questions: info@floraflowerbar.com.